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till Event:

Service Management & Automation User Conference 2019

TBD, 12:00 pm - TBD 5:00 pm

Don't miss this great event!

SMAC 2018 Conference



We are revamping the Service Management & Automation User Conference. Our last conference was held

 at the South Point Hotel and Casino in Las Vegas and was a blast. We're looking adding smaller training events in the future.


The conference is brought to you by CTRM Training Solutions and was sponsored by BMC Software the last 2 years. As the Flagship sponsor, BMC provided us with full support to provide an interactive, educational experience for attendees looking to gain mindshare and hands-on views to the latest best-of-breed technologies and future trends and best practices. In the next conference, we plan to cotinue to bring to you a robust conference focused on giving you an in-depth perspective on the valuable Tools, Technology and Training that will help you succeed in your roles and accomplishing your business needs!

We had a great time and look forward to seeing you all next time!

Check out the What's New for Attendees!


Doug Mueller
Misi and Anders
Victoria Schmidt



Where can you find BMC Software (Remedy AR System, Remedy ITSM, Discovery, Remedyforce, Helix, Smart IT, Smart Reporting, Digital Workplace, Chatbots, Innovation Suite, TrueSight, Control-M and much more!), Help Desk Institute (HDI) sessions (topics of interest to Service Desks and Managers), and other related products (RRR, Mobile Reach, Scan Star, etc.) training classes/sessions for as little as $750 for three and a half days?


Where else can you go to network with other consultants, developers, and administrators under the same roof? Is Technical Support just not enough for you to get the help that you need on your current BMC environments where you need to chat with the Engineering experts?  


Finally, where else will you be able to hear about all of the latest and greatest products forthcoming? There is no better place to obtain this type of knowledge, building relationships, establishing contacts, and gathering together to listen to high-ranking VIPs than at the Service Management and Automation User Conference (SMAC). SMAC brings together the largest annual gathering of BMC product users, customers, administrators, developers, consultants, and engineers for this one-week long gala.